Service Protection Plan

You have just invested in some of the finest products available. Please take a moment to review your coverage. You will also find the procedures you need to follow in order to make a claim.

What is Covered
Paddy's Market liability is limited to the amount of the purchase price of the appliance. Paddy's Market will cause the appliance to be repaired without charge for parts or labour, or may, at its option, replace the product with the same product (or as nearly as reasonably possible thereto) provided that: 

1. the Purchaser shall have notified Paddy's Market as soon as possible after any defect in the appliance has become apparent and no other person has made or attempted to make any repairs to the appliance:
2. the Purchaser has operated the appliance in accordance with the Manufacturer's directions and all maintenance has been performed at the times and in the manner prescribed by the Manufacturer:
3. the failure or defect results from normal home use; this Service Plan does not cover failures resulting from professional, commercial or business use of the appliance:
4. defect of original material or workmanship does not include the appearance of housing or cabinets, or parts thereof or parts normally designed to be replaced periodically during the life of the appliance, nor normal wear and tear and gradual reduction of efficiency due to the aging of the appliance:
5. This Service Plan does not cover misuse, abuse, rust or corrosion, or foreign objects found inside the equipment, defective or inadequate wiring, improper supply of electricity, impure water, improper chemicals, soaps, detergents or bleaches, improper loading, connection to non-recommended other products, water or gas lines beyond the appliance, fire, flood, windstorm, hail, lightening, earthquakes, theft or attempted theft:
6. damage incurred while moving appliance to another location or reinstallation after it has been moved, is not covered under this Service Plan:
7. such parts as are reasonably required to repair the appliance are still available from reasonable located supplier.

What isn't covered
This Service Plan does not cover any repairs; parts or replacement of the appliance not authorized by Paddy's Market. This Service Plan does not cover any cosmetic part of finish defects, dents, scratches or peeling.  Paddy's Market shall not be liable for any consequential damages to clothing, foodstuffs or other materials, delays in rendering repairs, or any loss of use of the appliance.

When and where
Service under this Service Plan will only be provided during normal business hours. Repairs may, at the sole option of Paddy's Market be carried out in the Purchaser's premises or at such other location as Paddy's Market may decide.

Lemon-Aid Policy
"Lemon-Aid" Policy: While covered under this Service Plan, if an appliance required service for the same component failure on three separate occasions, Paddy's Market will replace the product with a comparable model from current production. Product failures must be repairable under the terms and conditions of this Service Plan. Replacement of product under this Service Plan constitutes total discharge of Paddy's Market's obligation under this Service Plan.

Protection Plan: How to make a claim
Making a claim is as simple as contacting Paddy's Market at 905-263-8369 or toll free 1-800-798-5502. One of our customer service representatives will assist you and refer you to a nearby authorized service centre. Protection Plan and Paddy's Market service representatives work hard to provide total customer satisfaction as well as peace of mind!

Client Responsibility
In the event that the Purchaser fails to keep any appointment made for the purpose of repair or replacement of the Appliance, the Purchaser shall be liable to reimburse Paddy's Market for the expenses incurred by such failure. In the event that no defect in the Appliance is found or the failure of the Appliance results from causes excluded by this Service Plan, the Purchaser shall reimburse Paddy's Market for the expense of the inspection of the Appliance.